Help center

Ready to connect in Mexico

Check compatibility and installation steps before buying. If anything is unclear, contact us.

Does my phone support eSIM?

Look for the option to add an eSIM or cellular plan in your device settings. Your phone must be unlocked by its carrier.

Installation and activation

Install the QR code over a stable Wi-Fi connection. Enable the line and data roaming only when you are ready to use the plan.

Open guide

Coverage and network selection

Try automatic network selection first. With a multi-network plan, you can try another supported network if the local signal is insufficient.

Payment and delivery

Checkout charges in USD. MXN prices are approximate. Your QR code is sent to your checkout email after provisioning is complete.

Need help with a purchase?

Include the email you used at checkout so we can find your order.

[email protected]